Overview
As an established UK training provider , First Contact Training has the in- house expertise and experience to deliver professional business and management training to SME's and larger companies.
With a dedicated account manager to work with you to identify training needs and to ensure that the right courses are delivered , you can be rest assured you are working with a capable industry leading training provider.
First Contact Training offers the following training courses
Leadership and Management
To truly understand leadership and management, the roles must be looked at individually and only then can their relationship with each other be understood.
Our management courses are concerned with developing a strong understanding of both leadership and management. The primary objective being the development of each course delegate to lead and manage for outstanding performance.
Sales and Marketing
To excel in a market and become a leader the essential art of marketing and selling the company must be understood and practiced in earnest.
This series of illuminating and empowering workshops are aimed at sales and marketing people who want to see their performance taken to a higher level.
Business Communications
Good communication skills are essential for team dynamics, problem solving and creating opportunities. The various aspects of an organisation depend on effective inter-communications so it can function.
These workshops examine proven and effective communication techniques providing the essential skills for business communication.
HR Management
We have a comprehensive range of courses for members of your organisation responsible for HRM. They cover the essential skills and procedures that people in professional organisations require in order to effectively manage the HR tasks in today’s business world.
Understanding Finance
The series of courses we offer are aimed at managers and supervisors not accountants! They are designed to help people who impact the financial performance of an organisation understand accounting practices, economic principles, and the basic techniques of financial analysis. It helps managers identify problems early and take remedial action to ensure a profitable and sustainable business.
Computer /IT user training
The courses we offer are aimed at all staff who have less experience with today’s popular software applications. They give an excellent grounding on the use of the PC and how to use it effectively for business.
People Skills
These courses are particularly good for women and younger members of staff who have recently taken on roles where they are dealing with the public or are responsible for other staff.
Sage Line 50
Sage is the UK's most popular small to medium size business accounting solution. It is recommended by 90% accountants nationwide, it is the perfect solution any business requiring a powerful accounting system.
Apprenticeships and NVQ Training for Employees
With the government committed to growing and developing the skills of the UK workforce, First Contact Training has a specialised employee development program consisting of apprenticeship and National Vocational Qualification (NVQ) training.
As an approved centre for City and Guilds, Edexcel, and the Institute of Leadership and Management the company can engage employers and employees with a view to providing apprenticeship/ NVQ training in the following areas
For more information about our NVQ or apprenticeship programs please call us on 0208 507 8883